Standards · Equipment · Training
Professional strata cleaning goes far beyond a mop and bucket. It means trained staff, commercial-grade equipment, written OC reports, AS/NZS-compliant protocols and the insurance cover to protect your building and residents.
Professional strata cleaning is defined by three benchmarks: commercial-grade equipment and products, trained and vetted staff who follow AS/NZS-aligned cleaning protocols, and OC-ready reporting that documents every visit. Pro Clean Corp meets all three — and backs it with $20M public liability insurance.
Pro Clean Corp aligns every strata cleaning service with applicable Australian Standards and WHS legislation. This protects your building, your residents and your strata manager from liability — and ensures a consistent, verifiable quality standard on every visit.
All carpet cleaning meets Australian Standard AS/NZS 3733 for extraction methods and drying times.
All chemical use follows Hazard Analysis Critical Control Points principles — SDS sheets on file for every product.
Service delivery follows ISO 9001-aligned quality management processes for consistent outcomes.
All operations comply with the Work Health and Safety Act 2011 (NSW) including equipment checks and PPE use.
Professional strata cleaners should hold a Certificate II or III in Cleaning Operations, current police clearance, and be trained in chemical handling (SDS compliance), infection control protocols and the safe operation of industrial equipment including ride-on sweepers and pressure washers. At Pro Clean Corp, all staff complete our internal strata cleaning induction before their first shift.
Professional strata cleaning requires commercial-grade equipment distinct from domestic products: auto-scrubbers for hard floors, HEPA-filter vacuums for carpeted corridors, SS-safe microfibre systems for lift interiors, industrial pressure washers for car parks and bio-enzymatic cleaners for bin rooms. Pro Clean Corp invests in and maintains this equipment in-house.
Every visit generates a digital service report listing: areas cleaned, products used, issues identified (with photos), time on-site and staff names. Reports are emailed to strata managers within 24 hours and are compatible with StrataMax, Strata Master and all major NSW strata management platforms.
The key differences are: insurance levels ($20M vs $5M or no insurance), staff vetting (police checks vs none), equipment quality (commercial vs domestic), reporting (written reports vs verbal updates) and accountability (dedicated account manager vs anonymous call centre). Pro Clean Corp meets the professional standard on every measure.
On-site assessment, written fixed-price quote within 24 hours. No obligation.