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Client Case Studies

Real cleaning challenges. Real solutions. Real results across Sydney NSW businesses.

Corporate Office📍 Parramatta CBD, NSW📐 1,800 m² — 3 floors🗓 14+ months (ongoing)

Mid-size Financial Services Firm

Office CleaningCarpet CleaningWindow Cleaning

The Challenge

The client had a previous cleaning contractor who delivered inconsistent results and missed scheduled visits. Staff were complaining about unhygienic kitchen areas and dusty workstations, which was impacting morale and productivity.

Our Solution

Pro Clean Corp assigned a dedicated 3-person team for nightly cleaning (Mon–Fri, 6pm–10pm). We implemented a detailed room-by-room checklist, introduced colour-coded microfibre systems to prevent cross-contamination, and set up a monthly deep-clean schedule for carpets and windows.

The Result

Staff satisfaction scores for workplace cleanliness rose from 54% to 93% within 60 days. Zero missed visits in 14 months of service. Management reported a noticeable reduction in sick days taken.

Warehouse & Logistics📍 Wetherill Park, NSW📐 4,200 m² warehouse + 600 m² admin🗓 18+ months (ongoing)

National E-Commerce Distribution Centre

Warehouse CleaningIndustrial CleaningPressure Washing

The Challenge

A high-throughput distribution centre needed cleaning that could work around 24/7 shift operations without interrupting pick-and-pack workflows. Previous cleaners struggled with the scale and the strict forklift-zone safety requirements.

Our Solution

We deployed a 5-person team across split shifts (12am–4am and 4pm–6pm) to clean concurrently with operations. We introduced industrial ride-on sweepers for the warehouse floor and established daily sanitisation of staff amenities, lunchrooms, and high-touch surfaces.

The Result

Zero WHS incidents related to cleaning activities over 18 months. Forklift zone compliance maintained at 100%. The client renewed their contract with an expanded scope to include external hardstand pressure washing.

Medical & Healthcare📍 Blacktown, NSW📐 650 m² — 12 consultation rooms🗓 24+ months (ongoing)

Multi-Practitioner Medical Centre

Medical Centre CleaningInfection ControlDaily Office Cleaning

The Challenge

The practice manager needed a cleaning provider with proven experience in infection control who could meet AS/NZS 4187 standards. They had concerns about cross-contamination between waiting areas and clinical zones.

Our Solution

Pro Clean Corp assigned a team trained in healthcare cleaning protocols. We separated clean and dirty workflows with zone-specific colour-coded equipment. Hospital-grade TGA-listed disinfectants were used on all clinical surfaces. A detailed end-of-day sign-off checklist was introduced for accountability.

The Result

Passed all subsequent infection control audits. Patient feedback on facility cleanliness improved from "good" to "excellent" in quarterly surveys. The practice expanded our scope to include a second site in Penrith.

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